Kurtz Urges Older People’s Commissioner to Back Call for South Pembrokeshire Banking Hub

Samuel Kurtz MS has written to the Commissioner for Older People in Wales, urging her support for the establishment of a Banking Hub in South Pembrokeshire following the closure of the final bank branch in Pembroke Dock.

The Member of the Senedd stressed that the withdrawal of in-person banking services has disproportionately affected older residents, many of whom rely on face-to-face support to manage their finances safely and confidently.

“Too many older people are being cut off from essential services as high-street banks disappear,” said Samuel Kurtz MS. “Access to cash and in-person banking isn’t just convenient — for many older residents, it’s the difference between financial independence and exclusion. The closure of the last bank branch in Pembroke Dock has left a significant gap, and a Banking Hub would help ensure no older person is left behind.”

The proposed Banking Hub would support:
• Older people who rely on traditional banking and struggle with digital-only services
• Residents needing face-to-face financial guidance
• Local businesses, charities, and community organisations that handle cash
• Vulnerable people who depend on accessible services close to home

Samuel Kurtz is calling on local organisations, community groups, businesses, and charities to sign a joint letter backing the creation of the Banking Hub. Organisations wishing to add their name can do so by emailing samuel.kurtz@senedd.wales by 12 December 2025.

“Older people deserve accessible, reliable services in their own communities,” Samuel Kurtz added. “A Banking Hub is not a luxury — it’s a lifeline. With united support from South Pembrokeshire, we can secure the services older residents depend on.”

For more information or to add your organisation’s support, please contact: samuel.kurtz@senedd.wales